If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place.
Whether you're ready to go to RFP or are just in the early stages of discovery, we're ready to talk about your goals. Just click the button below to get connected with one of our team members.
When you choose to outsource your contact center, you’re not looking for a vendor, you’re looking for a strategic partner who will have a direct impact on the success of your business. Using an RFP specific to customer care makes it easier to identify the right potential partners for your business.
For companies who outsource (or are thinking about outsourcing) their customer care, change at an already tumultuous time is risky, but the need to serve your customers well is critical. This eBook dives into the various impacts of the pandemic on the decision to outsource your customer care.
LATEST UPDATE: All current jobs are remote (Work At Home) during the Covid-19 outbreak.
In a nutshell, Blue Ocean provides affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
From startups to Fortune 500s, companies choose us over the competition because of our resolute belief in the importance of strategic partnerships.
We do meaningful work for great clients. Our promise is that working at Blue Ocean will be time well spent.
Our intention is to be an actively anti-racist organization and our goal is to provide a work environment that creates a sense of belonging for all people no matter their race, gender identity, sexual orientation, age, or family status. If that doesn’t align with who you are, we encourage you to look elsewhere for work.