Work-at-Home Customer Service Agent $14.00/hr
for full time employment without stepping outside your door?
work from home no matter where you live in Nova Scotia and New Brunswick (as
long, as you have great internet connection)!
We’re putting out a call for dedicated customer service pros
to handle the complaint line for one of New York’s coolest eComm companies.
Real talk: you’ve got to be resilient and upbeat in the face of a challenge,
and totally committed to finding a solution no matter how tough the dilemma –
and all in a “New York minute.”
The upshot? If you’re a natural helper and not afraid of a
challenge, you could be the voice of one of the freshest brands in NYC. Our
client is fanatically dedicated to top tier customer care: You’ll get the call
(or email, or chat) when things go wrong, but you’ll be truly empowered to make
it right for your customer. You’ll have a robust support team behind you, so
you can jump right into rescue mode and assure your customer “I can fix that
for you!” It won’t always be easy, but at the end of the day you’ll be the hero
who helped someone get a meal on their table. And that feels pretty good.
We're hiring a class of 8 to begin training on August 18,
2020. Apply today!
Here’s the Deal:
- You’ll be scheduled
for rotating shifts. The program is open from 7:30 am and 1:30
am, Sunday to Saturday so your schedule will include some late nights
and some weekends. Ask our recruiters about the details and typical
- Work from Home – we
provide the equipment
- Starting hourly
rate is $14.00
- Paid training (10 days) provided – train at home
in our virtual classroom!
What We Offer:
employee and family assistance program for legal, financial, and health
dental, & vision benefits.
appreciation events, treat days, & an amazing coffee program, ask us
What You'll Do:
on our client’s promise of “We Make Great Food Easy to Get.” If something
goes wrong, then we fix it! You need to be creative in finding a solution
for every customer who calls, emails, or initiates a chat looking for help
difficult customers professionally and with empathy in order to retain and
repair the relationship with the customers
calm and stay cool under pressure to deescalate any challenging situation
What You'll Need to Succeed:
and/or natural aptitude for resolving customer questions quickly and
effectively through empathy, supportiveness, and concern for the customer
using a computer (windows operating system, internet, and email) and
comfortable doing some basic troubleshooting
strong work ethic and collaborative approach to teamwork. You’re not
afraid to work hard and to help out wherever you’re needed
to deal with changing shift schedules and changing tasks within those
written and verbal communication skills – you care about grammar and punctuation
Work At Home
Requirements: you must have
reliable, fast internet
- Hardwired connection (no Wi-Fi)
- Minimum 30mbps download speed
- Minimum 10mbps upload speed.
For a preview of life at Blue Ocean, check out
our Facebook page!