Spanish Order Management Agent $17.00/hr

Note: These will be work-at-home positions until the COVID-19 situation is resolved. When life returns to normal, these jobs will be office-based. In order to work from home, you will need hardwired internet with at least 30mbps download and 10mbps upload speed.

Hyper-organized. A natural multitasker. Completely dedicated to professionalism. Do those three things describe you? If so, we’re offering meaningful work with plenty of opportunity for growth as part of our team for the world leader in networking technology.

Our team regularly performs near-miracles for organizations like Microsoft, the FBI, and Bank of America in the world of logistics. This is the kind of work that adds valuable experience to your resume and offers multiple pathways to meaningful careers – both within Blue Ocean and with our clients.

Here’s the deal:

  • It’s a full-time, year-round position beginning October 27th, 2021!
  • 8 hour shifts between 8:00 am and 9:30 pm Sunday to Saturday
  • Please note that for 3 weeks in the spring and for 3 weeks in fall we provide extended coverage to 10:30 pm
  • Starting hourly rate is $17.00
  • You must be fluent in both Spanish and English

What We Offer:

  • Free employee and family assistance program for legal, financial, and health support
  • Health, Dental, Vision Benefits and life insurance
  • • Group RSP with matching contribution option

What You'll Do:

  • Process material and equipment replacements
  • Provide fast, friendly and effective service to our customers using critical thinking and a sense of urgency to resolve their problems
  • Answer incoming calls, emails, and web-based inquiries from business customers and internal client resources like field engineers.
  • Follow highly detailed processes and policies; attention to detail and a commitment to “getting it right” are a must

What you'll likely have:

  • The ability to thrive under pressure and maintain your cool in stressful situations.
  • Excellent computer skills through a combination of training and/or experience.
  • A collaborative “what-ever it takes” attitude, flexible work ethic, and a passion for resolving problems.
  • Excellent spoken and written communication skills for a highly professional business environment.

Our intention is to be an actively anti-racist organization and our goal is to provide a work environment that creates a sense of belonging for all people. If that doesn’t align with who you are, we encourage you to look elsewhere for work

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