Order Management Agent $16.00/hr


We need dedicated, process-driven people for a position that offers professionalism, pride, and purpose!


Hyper-organized. A natural multitasker. Completely dedicated to professionalism. Do those three things describe you? If so, we’re offering meaningful work with plenty of opportunity for growth as part of our team for the world leader in networking technology.


Our team regularly performs near-miracles for organizations like Microsoft, the FBI, and Bank of America in the world of logistics. This is the kind of work that adds valuable experience to your resume and offers multiple pathways to meaningful careers – both within Blue Ocean and with our clients.


Here’s The Deal:

  • Full time, permanent positions starting June 29, 2022
  • You must be available to work 40 hours between 8:00 am and 9:30 pm, Sunday through Saturday – this means your schedule will include some weekends and evenings regularly.
  • For three weeks in the spring and fall we provide extended coverage to 10:30 pm
  • To work from home you need hardwired internet with minimum 30mbps download /15mbps upload speeds
  • Starting hourly rate is $16.00

What We Offer:

  • Health, Dental, and Vision Benefits at 30 days
  • Life Insurance
  • Group RSP with matching contribution option
  • Free employee & family assistance program for legal, financial, and health support

What You'll Do:

  • Answer incoming calls, emails, and web-based inquiries from business customers and internal client resources like field engineers by processing material and equipment replacements
  • Provide fast, friendly and effective service to our customers using critical thinking and a sense of urgency to resolve their problems
  • Follow highly detailed processes and policies; attention to detail and a commitment to “getting it right” are a must

What You'll Likely Have:

  • The ability to thrive under pressure and maintain your cool in stressful situations
  • Excellent computer skills through a combination of training and/or experience
  • A collaborative “what-ever it takes” attitude, flexible work ethic, and a passion for resolving problems
  • Education in Supply Chain management is considered an asset
  • Proven ability to convey complex ideas simply and clearly (both verbally and in written communications) to a highly professional business environment



Our intention is to be an actively anti-racist organization and our goal is to provide a work environment that creates a sense of belonging for all people. If that doesn’t align with who you are, we encourage you to look elsewhere for work.



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