Portuguese Order Management Agent $18.50/hr


We need dedicated, process-driven people for a position that offers professionalism, pride, and purpose!


Hyper-organized. A natural multitasker. Completely dedicated to professionalism. Do those three things describe you? If so, we’re offering meaningful work with plenty of opportunity for growth as part of our team for the world leader in networking technology.


Our team regularly performs near-miracles for organizations like Microsoft, the FBI, and Bank of America in the world of logistics. This is the kind of work that adds valuable experience to your resume and offers multiple pathways to meaningful careers – both within Blue Ocean and with our clients.


Here’s the Deal:

  • Full time, permanent positions starting September 21, 2022
  • You must be fluent in both English and Portuguese
  • You must be available to work full time rotational shifts between 8:00 am and 9:30 pm, Sunday through Saturday – this means your schedule will include weekends and evenings
  • For three weeks in the Spring and Fall we provide extended coverage to 10:30pm which means you could be scheduled to work until 10:30pm
  • Starting hourly bilingual rate $18.50/hr
  • This is a NOC C position (6552)

What We Offer:

  • Health, Dental, and Vision Benefits.
  • Life Insurance
  • Group RSP with matching contribution option
  • Free employee and family assistance program for legal, financial, and health support

What You'll Do:

  • Process material and equipment replacements
  • Provide fast, friendly and effective service to our customers using critical thinking and a sense of urgency to resolve their problems
  • Answer incoming calls, emails, and web-based inquiries from business customers and internal client resources like field engineers.
  • Follow highly detailed processes and policies; attention to detail and a commitment to “getting it right” are a must

What You'll Likely Have:

  • The ability to thrive under pressure and maintain your cool in stressful situations
  • Excellent computer skills through a combination of training and/or experience
  • Proven ability to convey complex ideas simply and clearly (both verbally and in written communications) to a highly professional business environment


Our intention is to be an actively anti-racist organization and our goal is to provide a work environment that creates a sense of belonging for all people. If that doesn’t align with who you are, we encourage you to look elsewhere for work



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